EnSoie is aware of the importance of protecting our customers' privacy. With this privacy statement we want to inform you which data we collect from you and how we protect your data.

By using our Website we assume you have consented to the collection and processing of your personal data according to this privacy statement and the applicable law.

If you wish to withdraw your consent you can do so by contacting us via email at onlineorders@ensoie.com or via mail at: EnSoie, Strehlgass 26 8001 Zurich

Generally, you can use our Website without disclosing your personal data. Only when you purchase something will the personal data required for the purchase process, e.g. name, address and billing information, be collected.

Additionally, we automatically receive your computer's internet protocol (IP) address when you are browsing on our Website.

Certain services provided by our Website require us to rely on third-party providers. These third party providers will generally collect, use and disclose your personal data to the extent necessary to allow them to perform the relevant services provided to us. However, these third party providers have their own privacy policies which we cannot influence. By consenting to the Terms of Use and the Privacy Statement of EnSoie we assume you have agreed also to the Privacy Policy of third party providers.

Other than where necessary to provide our services to you, we will not disclose your (personal) data, except where we are legally obliged to do so.

The collected personal data will only be used for the purpose of supplying you with the requested products or services or for other purposes you have given your consent to, except where otherwise provided by law.

You have the right to review and amend any personal data stored in our system. If you wish to do so, please contact the Data Security Officer at onlineorders@ensoie.com.

We retain your personal data no longer as necessary for us to provide you with your requested service, except where otherwise provided by law.

EnSoie's Website uses "Cookies". Cookies are stored on your computer or mobile device when you use one of our Internet pages. They enable the recognition of the Internet browser to optimize the website and simplify its use. This data is not used to personally identify the visitor of this website. Most browsers are set up to accept cookies automatically. You can also deactivate the storage of cookies or set your browser to inform you about the placement of cookies.

We do track visits to our website using Matomo. We do not set cookies to identify individual users nor do we track their IP addresses.

We use technical security precautions to protect your data from, amongst others, being inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We reserve the right to modify this privacy policy at any time. You will be notified on this website of any material changes to our privacy policy.

In case you have any issues, questions or suggestions, please contact our Data Security Officer:

Elin Dannecker
onlineorders@ensoie.com
Strehlgasse 26, 8001 Zürich